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Regular Delivery - Please allow upto 7 to 10 working days
We attempt to deliver all our items as quickly as possible however as many items are manufactured to order, we ask that you please allow upto 7 to 10 working days.
**Please note working days are Monday to Friday. We will make all the effort to deliver our products on time, however such dates and delivery days will not constitute part of the contract. Bean Bag Trader cannot accept any responsibility for delays caused by events out of our control such as delays caused by courier during transit.
Secure Deliveries - All our bean bags are sent via DPD courier and require a signature as proof of delivery. Delivery will be made after receiving payment in full or deposit taken. This is to ensure safe, trackable orders. If you are not in during the day, why not get your item delivered to your work address? We accept alternative delivery addresses and actually prefer to deliver to business addresses where someone is available to sign for your item. Alternatively, we give you the opportunity in the checkout process to enter a note to the courier to leave the parcel with your neighbor, porch or garden shed (etc.). However, please note any delivery instructions are at your own risk.
After failed delivery attempts, your product will be returned to our storage facility. If an item is sent back to us as a result of failed delivery, this will incur a delivery charge to you of a minimum of £25 in order to cover the cost of return and re-delivery. If an item is returned to us as a result of failed delivery, we reserve the right to cancel your order and refund the cost of the order, minus £25 to cover the cost of return and administration.
Damaged Deliveries - We advise customers to check parcels carefully for any transit damage. If you are unsure, or if there is transit damage to your product, sign for the item and clearly write “Damaged Product”. In this instance, contact us within 12 hours of delivery.Packaging Information - All our bean bag covers will arrive in a large box. If you buy bean bag cover with bean filling then there will be multiple large boxes.
Our delievery cost is based on the weight and size of the bean bag cover, box size and if applicable then amount bean filling. Minimum delivery cost is £15 and maximum delivery cost is £25. All the prices on bean bag trader includes delivery cost.